Frequently asked questions
Visit our courses page via https://www.aneemo.com/courses, click View Course for your chosen course, and follow the prompt to purchase at checkout.
If it expires, use the Forgot Password option on the Log In page. Enter your email to receive a reset link, then create your password to access your training. If you are still having issues, email contact@aneemo.com
Click the ‘Forgot Password?’ link just underneath the ‘Log In’ button on the log in page:
Log in to your Aneemo account and go to the Enrollments tab. Find your completed course, click the three dots, and select Issue Certificate. It will then appear in the Certificates section for download.
Email contact@aneemo.com so we can reset it for you.
Ensure you have completed all videos in the module and not skipped any parts. If still having issues, follow these steps: Clear your browser cache (old data can block access).
Disable third-party extensions (e.g. password managers) that may interfere.
If unsure, open another browser without extensions and try logging in.
Clear your browser cache (old data can block access).
Disable third-party extensions (e.g. password managers) that may interfere.
If unsure, open another browser without extensions and try logging in.
Our courses cost £31.63 ex VAT each. We also offer two free courses: Improving Access to Services for Clients Experiencing Multiple Disadvantage & Co-occurring Conditions and Rough Sleeper Mental Health Awareness.
Yes - discounts are available for bulk bundles, please visit the pricing page for more detail. If you have any further questions or want to discuss, please connect with us.
Please email contact@aneemo.com so we can assist.
Yes, Aneemo is an accredited provider with The CPD Certification Service (Provider No: 12571). Our courses and workshops are recognised for Continuing Professional Development (CPD) and are suitable for professionals in the voluntary, health, and social care sectors working with complex needs.
For more details, visit our CPD provider profile:
cpduk.co.uk.
Video tutorial found in LMS FAQ - can we add this? https://academy.aneemo.com/p/help
The registration email is sent automatically when you’re first enrolled. If you haven’t received it, this may be because:
You’ve already registered. If you’ve done aneemo training before, no new link is sent. Go to the Log In page with your existing details, or use Forgot Password to reset them.
Your email was filtered. Check your junk folder for an email from aneemo, or it may have been blocked by your company firewall. If you still can’t find it, use Forgot Password on the Log In page to set up your account.
Tip: If your employer enrolled you, always use your work email to reset your password and log in.